Credit Management Bug 4299254 sucks..

I learned a lot while working on this bug .. Credit management setup really sucks and it behaves differently each time I start working on this bug..

In the month of April, When I was just about to celebrate resolving couple of escalated bugs from customer S.F. , this bug was assigned to me.. Soon after it got escalated as usual.. Just looking at that I was happy as I felt the issue is more with Credit management ,not with OM. So assigned bug back to OCM... but B.S. was not convinced and assigned back to us..


Some discussion went on between Rajesh ,T.B and S.D in HQ and they decided it's OM issue.. So, bug was assigned back to me asking me to do some changes in ARHCRRQB.pls file to get the debug log.. I was happy again thinking that the issue with AR not with OM as the file they asked me to modify was owned by OM.. Again some discussion went on between me,A.K,S.D and Rajesh and we concluded that this file is owned by OM, they it was created under AR directory..

Now I started working on this bug without knowing much about Credit Managment. Issue was getting esclated day by day and I was unable to figure out what was going on... I searched Webiv, Metalink ... and decided that it was a setup issue..

One fine day, I had OWC session with Rajesh for 1 hour to get the things clarified.. Now I under stand the integration between OM & OCM... So I thought of having OWC session with ct to resolve the issue with whatever knowledge on credit management I have...


I'll write the rest after some time.. as I have to attend EDI TOI now..